HPG® offers a solution to broaden our customers’ bandwidth so that they may be in a position to effectively respond to technical and short-term issues related to their Cerner Millennium® enhancement and support requests. Our prescription? PRN Services, Use Frequently for Best Results in solving short-term shortages of specialized, expert HIT resources.
HPG’s PRN Services can tackle a variety of customer technical projects, offering deep expertise in support of their Cerner Millennium® system:
- Reporting and Analysis Services
- CCL Report Development
- Auditing, Testing, Interfaces and Domain Strategies
- Enhanced Testing Services
- Specifications, development, documentation and training
- Application Design, Build and Support
- Clinical Documentation including PowerForms and PowerNote™
- Customized GenViews, MPages™
- Discern Rules®, tailored to your clinician’s requirements
- Analysis and Trouble Shooting
- CCL data queries
- CORE and security
- Upgrade & Go-Live Support
- Training
- Departmental Assessment, Optimization, Maintenance and Charge Services
- Risk Assessment
- Process & Workflow Improvements
- Upgrade & Conversion Readiness
PRN Services deliver “the right resources at the right time”. This on demand approach offers a unique way of assisting our customers with small, ad hoc projects. Our services are customized to fit the customers’ specific needs—an extension of you; expert staff available when, where, and how you need it!
- Quick access to scarce skill set
- Use as much or as little as needed
- Easy to monitor
- Maximize utilization of FTEs on current project deadlines
- Improved user satisfaction since service delays can be minimized
- Skills transfer and learning opportunities for existing IT staff